The administrator of goldentreenutrition.eu online store is:
Golden Tree Nutrition LTD
582 Honeypot Ln
tel.: 00 44 7784 376137
Company’s registration number: 10225294
When using the services on our web-page you agree to our general terms of business so we kindly ask you to read them. Administrator reserves the right to change the terms in goldentreenutrition.eu.
Prices of products in the online-shop goldentreenutrition.eu are in euros. VAT is included in the price. Delivery costs are not included.
Administrator reserves the right to change prices of the products without any given notice.
SPECIAL AND REGULAR OFFERS
Regular and sales offers’ items and their prices in the online-shop are valid until cancellation or until in stock.
Administrator reserves the right to remove the products from our offer without any given notice.
PERSONAL INFORMATION PROTECTION
Administrator of goldentreenutrition.eu commits to protect costumers and users’ data (personal information, orders information…). All the data collected in the online-shop goldentreenutrition.eu are used only for the orders. Personal information is protected by the Personal information protection laws and will not be revealed to third person parties under any circumstances. Registration and/or login are required exclusively for proper functioning of the online store.
Administrator bounds itself that all the data on the goldentreenutrition.eu online shop will be accurate and up to date but does not guarantee that the information will be correct and for the possible mistakes in our content. Photos on the page can be symbolic.
ORDER, PURCHASE, ORDER CONFIRMATION
If you encounter any difficulties when carrying out an order, please contact us at email@example.com. All the possible mistakes you make before finalising the order can be corrected in the process. In the case of noticing the mistake after the order was carried out, please let us know at firstname.lastname@example.org.
SHIPPING, DISPATCH, DELIVERY
The orders are carried out by DPD. The delivery is made to the address stated when registering or ordering. Administrator bounds itself to properly package the products and send in our delivery guidelines. Approximate delivery time for international orders is max. 7 working days. For exact timeframe for your country please contact us. Administrator may not be hold responsible for orders delivered after the estimated delivery time.
The payment in the online shop email@example.com can be carried out with PayPal or credit card. You can choose your payment method in the ordering process.
All receipts are stored in the company’s headquarters. The costumer can ask for the copy of their receipt any time on our email firstname.lastname@example.org.
RETURNING OF THE GOODS
In accordance to the Costumer Protection Laws, a costumer has 14 days after picking up their product to notify the vendor in writing at email@example.com that he wants to cancel the contract without any obligations to state the reasons for their decision. The product has to be returned in its original packaging including all the additional papers it came with. In the case that the return product is damaged in any way or has any traces of use, we reserve the right not to return the money or to charge you for any damages. The administrator bounds itself to return the money to the costumer in 14 days after receiving the notification about contract cancelation. Administrator reserves the right to keep the money until receiving the goods.
DEALING WITH COMPLAINTS
In the case of any complaints please contact us at firstname.lastname@example.org.
Your case will be handled in less than 5 working days, and you will be personally notified about the solution to your e-mail address.
INFORMATION AND SUPPORT
In case of any questions or problems with placing the order, please contact us at email@example.com.